Contact

If you have any questions about our products, orders, or delivery, feel free to contact us using the form below.

Frequently Asked Questions

Please check the answers to our frequently asked questions before sending us a message.

Yes, you can place an order without an account. Registration is optional and makes it easier to track your orders and shop faster in the future.

Payment can be made by cash on delivery or online by card through a secure payment platform.

Orders usually arrive within 2–4 business days, depending on the location and courier service.

Yes, the website uses a secure connection to process your information and orders. Your personal information is used solely for processing and delivering your orders and is not shared with third parties unless necessary.

Yes, you will receive a fiscal receipt with your order.

Yes, we deliver across Macedonia.

Yes, every product arrives in elegant packaging (a jewellery box), carefully prepared and ready to be given as a gift.

You can return a product within 15 days or exchange it within 30 days of receiving it. Returned products must be in their original condition — unworn, undamaged, and with all original packaging (jewellery boxes). We cannot accept returns that do not meet these conditions.

If your product arrives damaged or incorrect, please contact us as soon as possible so we can arrange a suitable replacement or return.

Our jewellery is made from high-quality stainless steel, resistant to corrosion, moisture, and tarnishing. Stainless steel jewellery is known for its durability and refined quality, making it ideal for sensitive skin and those prone to allergies. It is gentle on the skin and designed for comfortable everyday wear. Thanks to its durability and resistance, you can enjoy jewellery that lasts and retains its shine.

Our jewellery is made from high-quality stainless steel, resistant to corrosion, moisture, and tarnishing. Stainless steel jewellery is known for its durability and refined quality, making it ideal for sensitive skin and those prone to allergies. It is gentle on the skin and designed for comfortable everyday wear. Thanks to its durability and resistance, you can enjoy jewellery that lasts and retains its shine.

Yes, our jewellery is water-resistant and resistant to moisture. To help maintain its shine and beauty for longer, we recommend proper care.

Yes, our jewellery is made from high-quality stainless steel that is safe and suitable for sensitive skin and skin prone to allergies or irritation. The materials are carefully selected for comfortable everyday wear.

Stainless steel jewellery is durable and easy to care for. To maintain its shine and beauty, soak it in lukewarm water with a mild detergent for 5–10 minutes, gently brush it, rinse thoroughly, and dry with a soft cloth. If you notice a manufacturing defect, please contact us — we’re here to ensure your complete satisfaction.

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